Courses & Workshops
Effective training for requirements and innovation.

The Volere requirements techniques were developed to answer the need for a common language for discovering requirements and connecting them to solutions. A requirements language needs to be understandable by business people, customers, business analysts, engineers, designers, suppliers, testers and anyone else whose input is needed. All of these people have different skills and, not surprisingly, different views of the importance of their requirements. A language intended for all of these people must recognise the differences in peoples’ viewpoints and yet have a consistent way of communicating and tracing the relevant knowledge. The realisation that requirements is a socio-technical discipline has a strong influence on the courses that we offer. 

All of our courses can be run on-site at your establishment. This gives you the advantage of having exclusive access to the instructor, as well as your participants being able to discuss their own work processes and problems openly. Please contact your nearest agent to discuss the possibility of on-site training.

Mastering the Requirements Process

This is our flagship course. In three days it delivers a bombproof way of gathering and verifying testable requirements by giving you:

  • A process for gathering the correct requirements
  • Methods of eliciting the right requirements from your users
  • Ways of knowing when your solution precisely matches what the user needs
  • The ability to write a complete and unambiguous requirements specification

Mastering the Requirements Process is aimed at business analysts, systems mangers, project leaders, consultants and systems analysts. This is not a "technical" course and is quite suitable for business users and customers who are normally stakeholders in any requirements project.    

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Business Analysis Agility

How to use business analysis for agile or traditional projects. 

  • How not to assume a solution, but to discover the real problem
  • How to ensure your solution solves the right problem
  • How to use story maps to display the narrative of your product
  • How to integrate business analysis practices with agile delivery
  • How business analysis agility helps you to write better traditional requirements specifications

Business Analysis Agility is for  • Business Analyst • Product Owner • Agile Team Member • Systems Analyst • Requirements Engineer • Product or Program Manager . .  or similar titlest.    

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Mastering the Requirements Process - part 2

This advanced seminar is aimed at established requirements professionals. It gives you ways of taking your requirements activities to a higher level, and to make better connections with your project management. It shows you..

  • How to select an agile requirements process
  • How to prioritise requirements
  • How to manage propjects where there are multiple components in the solution
  • Techniques for building and maintaining good stakeholder relationships
  • How to tell the cost and value of a requirement

This seminar is appropriate for business analysts, systems mangers, project leaders, and consultants. The material is aimed at people who are experienced requirements professionals and are already familiar with business events, product use cases, context models, functional requirements, non-functional requirements and constraints. The sister seminar Mastering the Requirements Process covers all of these concepts.

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Mastering Business Analysis

This is a two-day course that teaches the craft of analysing a business with a view to improving it. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, root cause analysis, persuasion and several other analytical skills.

In short, business analysis is about understanding the real business and providing ways to make it better. The course shows you how to:

  • Discover real business needs, not just the most talked-about ones.
  • Improve the business processes by applying automation or other means.
  • Define the most beneficial scope for the analysis project.
  • Use models to understand and communicate the business processes, and ensure stakeholders also understand.
  • Employ business events as a way of partitioning the business for easier understanding.
  • Think systemically, and find truly the best way to improve your client’s business.

This is an appropriate course for anyone with an interest in effective business improvement. Your title is most likely Business Analyst, Systems Analyst, Project Leader, Requirements Analyst, Product or Program Manager. 

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Requirements Co-Engineering

This is a course for those working on embedded systems, where the problem is bringing together the diverse viewpoints held by different disciplines.

This workshop brings you a requirements process for co-engineering systems. Particular attention is paid to developing a common language for defining scope, capturing requirements, allocating requirements, understanding and resolving potential conflicts that come from differing perspectives, and establishing a coherent process for discovering and writing unambiguous, testable requirements.

  • Determine what the product has to do—exactly
  • Discover the real needs, and how to best implement them
  • Precisely define the scope of the project, and the product
  • Write requirements that are complete, traceable, and testable
  • Discover all the stakeholders—and keep them involved
  • Integrate prototyping into your requirements discovery
  • Get the right requirements quickly

Your title is probably systems engineer, software engineer, business analyst, systems analyst, project leader, requirements engineer, consultant, product or program manager or similar. Or if you are a user or software customer and want to ensure the requirements process delivers what you need.

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Volere Requirements Express

This one day course is an introduction to the Volere requirements techniques. It is ideal for smaller projects and smaller companies, and those who want to know a little more about requirements before investing in the full process. It is intended as a practical entry point for the Volere requirements techniques. The course covers:

  • An introduction to requirements
  • A starting point for the Volere techniques
  • Define the roles and perspectives required for requirements analysis
  • Understand how data defines the processes and the requirements
  • Writing functional and non-functional requirements
  • Understand how the requirements activity fits into your work

This seminar is appropriate for business analysts starting their careers, and companies who want to find out more about how they should be doing requirements. You would also attend if your job title is systems analyst, project manager, product manager, or have responsibilities for delivering correct and workable systems.

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Becoming an Innovator

This course that gives you techniques, tools and strategies to make innovation an integral part of your requirements, development and planning processes. Your business processes, systems, products and services all need regular injections of innovation if they are to remain relevant to your operations and your customers.

You can learn to innovate. There is no "innovation process", but there are techniques, tools and strategies you can use to:

  • Reduce the cost of business processes through innovative use of existing facilities
  • Reduce the cost of servicing customers by innovative use of your existing information technology
  • Improve customer service by employing some of the Creative Triggers from this course
  • Engage more closely with your customers by imaginative rearrangement of your current business connections
  • Create improved, more imaginative products by adopting analogous ideas from other domains

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